

Nextiva was founded in 2006 on Amazing Service. Advanced features - Instantly adjust call management telephony features like call recording, call logs, on-hold music, call queues, auto attendants, call transfers, call forwarding, caller ID, and more.Incoming phone calls can be routed to your office phone or cell phone any way you want. Toll-free phone number - Achieve a trusted, national presence with a toll-free business phone number to direct calls to your team easily.Dial contacts faster and bridge the gap between your CRM and office phone system. CRM integrations - Even though Nextiva's virtual phone system is powerful, it integrates nicely with others using APIs.Unified communications - Unified Communications as a Service ( UCaaS) consolidates separate channels across the enterprise into a shared platform for voice, video, chat, and collaboration.HD voice gives you twice the sound quality of an analog phone call. HD phone calls - Be heard clearly with excellent call quality.Video meetings - Meet over a video conference using a trusted VoIP solution to add a deeper emotional connection.Phone presence - See when another person is busy, on a call, on their mobile phone, or available for more efficient communication.



Handling customer issues and sales pipelines. Boost team productivity - Minimize the busy work by automating routine tasks when.Reduced customer churn - Keep customers engaged throughout their journey, growingĬustomer loyalty and solving causes of churn before they happen so you can maximize customer value.Offer promotions and product upgrades and act on new sales opportunities. Increased revenue - When you anticipate customer needs, you can intelligently.The top benefits of Connected Communications include: It addresses the dilemma created by fragmented business tools by giving aĬomplete picture of the customer in real time with actionable information for every user. Goldman Sachs Asset Management, we’re taking that vision to every customer, everywhere.Ĭonnected Communications leverages past and present conversations to provide a seamless employee andĬustomer experience. Insights in real time across all channels, with communications at its core. Nextiva has pioneered Connected Communications from the ground up to provide actionable customer
